Privacy Policy

Introduction. We respect your right to privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

Purpose of the Privacy Policy. The purpose of this policy is to inform you about your data rights and how we handle your personal information. We want to be transparent and clear in our practices so that you can trust us with your data.

Scope of Application. This Privacy Policy applies to all users of our platform, including those who access our services through mobile devices or web browsers. By using our site and services, you agree to the terms outlined in this policy. We may update this policy from time to time, but we will notify you if there are any significant changes.

Consent Clause. By using our site and services, you consent to the practices described in this Privacy Policy. This means that you agree to how we collect, use, store, and protect your personal information.

Data We Collect. We collect various types of data from our users:

• Personal Information: name, email, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data. We use your data in the following ways:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking. Cookies are small files that our website stores on your device to collect data about your interactions with us. We use two types of cookies:

• Essential Cookies: necessary for our site to function, such as session IDs and login information
• Analytics and Marketing Cookies: help us understand how users interact with our site, allowing us to improve the experience and personalize content

You can manage or disable cookies by adjusting your browser settings. We do not use tracking pixels.

Legal Basis for Processing. We process your data based on:

• Contractual Necessity: necessary for creating and managing accounts
• Legal Obligations: complying with laws and regulations, such as anti-money laundering and data protection requirements
• Legitimate Interests: improving our services, personalizing the user experience, and fulfilling obligations
• User Consent: when you explicitly agree to share your data

Data Sharing and Disclosure. We may share your data with:

• Payment processors
• Gaming providers
• Regulatory bodies (where required by law)Personal data is not sold. If disclosure occurs, we will notify you in advance.

Data Storage and Retention. We store personal data securely for a reasonable period of time based on our retention policies:

• Account Data: kept until account closure or deactivation
• Financial Information: retained as required by law (e.g., 5 years)
• Technical and Usage Data: anonymized after 12 months

Security Measures. We implement various security measures to protect your data, including:

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights. You have the right to:

• Access, update, or delete your data
• Withdraw consent or object to processing
• Contact us to exercise these rights: support@ert